Welcome to Copper Quail Consulting (CQC). We are committed to protecting your personal information and your right to privacy. By using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to read this policy thoroughly to understand our practices regarding the collection, use and sharing of personal information. Your trust is essential to us, and we are dedicated to maintaining the
confidentiality and security of your personal information.

If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at [email protected].   Information We Collect We collect personal information that the client voluntarily provides to us. This personal information includes various types of data. First, there is personal identifiable information, which encompasses internal stakeholders’ name, address, email address, phone number, and other similar contact data. CQC could collect personal private information (PPI) that may be required to provide services for the client. This information is essential for us to communicate, provide the services the client has requested and to comply with legal obligations and protect our legal rights.

Additionally, we collect financial information. This includes the organization’s payment details, bank account information, and transaction history. This data is necessary for providing CQC’s services and solutions, analyzing the client’s financial health.

We also gather technical data, which involves information such as your IP address, browser type, operating system, and other technical details. This data is collected through cookies and similar technologies. It helps us understand how you access and use our website and different platforms, allowing us to enhance your user experience and improve the functionality and provide additional services from us and from CQC’s affiliates.

Lastly, we collect usage data. This information pertains to how the client uses our services, products, and website. By analyzing usage data, we can gain insights into the client’s preferences and behaviors, which in turn helps us to tailor offerings to better meet the client’s needs and expectations.

  How We Use Your Information

We use the information we collect from you for a variety of essential purposes. Primarily, we use your information to deliver and manage our services effectively, ensuring that we meet your needs and expectations. By using your information in this way, we can maintain a high level of service and ensure
that you have a positive experience with our offerings.

In addition to providing services, we use your information to improve our website, products, and services. By analyzing the feedback and usage data you provide, we can identify areas for enhancement and make informed decisions on how to better serve you. This continuous improvement process helps us stay
competitive and relevant, ensuring that we meet the evolving needs of our clients.

Communication is another critical aspect of how we use your information. We use your contact details to send important administrative information, such as updates on our policies, changes to our services, and security alerts. These communications are vital for keeping you informed about significant
developments that may affect your use of our services. Additionally, we use your information to respond to your inquiries and provide you with timely customer support.

Furthermore, with your consent, we use your information for marketing purposes. By keeping you informed about new products, special offers, and other opportunities, we aim to provide you with valuable information that enhances your experience with our company.

Lastly, we use your information to comply with legal obligations and protect our legal rights. This involves using your data to respond to legal requests, such as subpoenas or court orders, and to ensure that we comply with applicable laws and regulations. Additionally, we use your information to protect the
security and integrity of our operations and to prevent fraud and other malicious activities.

In summary, we use your information to provide and manage our services, improve our offerings, communicate with you, conduct marketing activities, and comply with legal requirements. Each of these uses is essential for maintaining a high standard of service and ensuring that we operate in a lawful and
efficient manner.

Sharing Your Information

We may share your personal information with various entities under specific circumstances to facilitate our operations and ensure compliance with legal requirements. One of the primary ways we share your information is with service providers. These are third-party companies that perform various services on our
behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. By engaging these service providers, we can offer you a more efficient and effective service. Each of these providers is carefully selected and bound by contractual obligations to
keep your information confidential and secure.

In addition to service providers, we may also share your information with our business partners. These trusted partners assist us with marketing and other business-related activities. By collaborating with these partners, we can enhance our services and offer you products and promotions that might interest you. We only share the information necessary for these partners to perform their specific functions, and they are required to protect your information in accordance with our privacy standards.

Furthermore, there are instances where we may be required to share your information with legal authorities. This occurs when we need to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. Sharing information in these situations is crucial for protecting our legal rights and ensuring our compliance with the law. We also may disclose your information to legal authorities to protect the safety and security of our users, our operations, or the public.

In summary, we may share your personal information with service providers for operational purposes, business partners for marketing and business enhancements, and legal authorities when legally required or to safeguard our rights. Each of these entities is obligated to handle your information with the utmost care and in compliance with applicable privacy standards.

Selling of Client Information

We value your privacy and are committed to protecting your personal information. We want to assure you that we do not sell your personal information to any third parties. Your data is used solely for the purposes
outlined in this Privacy Policy, and we take all necessary measures to ensure that your information remains secure and confidential. Your trust is important to us, and we are dedicated to maintaining the highest standards of privacy and data protection.

Your Privacy Rights

Your privacy rights vary depending on your location, and you may be entitled to several rights regarding your personal information. One important right is the ability to request access to your personal data. This means you can ask us to provide you with a copy of the personal information we hold about you. By
exercising this right, you can stay informed about what data we have collected and how it is being used.

Another significant right is the ability to request correction of any inaccuracies in your personal data. If you discover that any of the information, we have about you is incorrect or outdated, you can ask us to
correct it. Ensuring that your personal data is accurate and up to date is crucial for maintaining effective communication and service delivery.

Additionally, you have the right to request the deletion of your personal data. If you no longer want us to retain your information, you can ask us to delete it. This right allows you to have greater control over your personal information and ensures that we do not keep data longer than necessary.

You also have the right to opt out of certain data processing activities. This means you can choose to limit how your data is used, particularly for activities such as marketing or data analytics. By opting out, you can manage your preferences and ensure that your data is used in ways that align with your expectations and comfort level.

To exercise any of these rights, you can contact us. We are committed to respecting your privacy rights and will respond to your requests in accordance with applicable laws and regulations. By providing you with these options, we aim to give you control over your personal information and ensure transparency
in how we handle your data.

Data Security

Data security is a top priority for us, and we have implemented a variety of measures to safeguard the client’s personal information. These measures are designed to protect the data from unauthorized access, alteration, disclosure, or destruction. We employ security technologies and adhere to industry best
practices to ensure that your information remains secure.

We also implement access controls to ensure that only authorized personnel can access your personal information. This involves using secure login credentials, multi-factor authentication, and other methods to verify the identity of individuals accessing our systems. Regular audits and monitoring further help us to identify and address any vulnerabilities in our security systems.

Despite our rigorous efforts, it is important to acknowledge that no data transmission over the internet or storage system can be guaranteed to be 100% secure. The nature of digital communication and data storage inherently involves some level of risk. We continuously review and update our security practices to mitigate these risks as much as possible, but we cannot provide an absolute guarantee of security.

In summary, while we take extensive measures to protect your personal information, we recognize that no system can be completely foolproof. We are committed to doing everything within our power to safeguard your data and will continue to enhance our security measures in response to emerging threats and technological advancements.

Changes to This Privacy Policy

Our Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make any changes to the Privacy Policy, we will inform you by posting the revised policy on this page. This approach ensures that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

It is important for you to review the Privacy Policy regularly to stay informed about any updates. By continuing to use our services after these changes are posted, you acknowledge and agree to the updated terms of the Privacy Policy. If you have any concerns or questions about any changes, we encourage you to contact us for clarification. This process of periodic review and notification helps us maintain transparency and ensures that you are kept up-to-date with our privacy practices.

Contact us if you have any questions about this Privacy Policy, please contact us at [email protected].